Your privacy is important to Your Choice Barnet and we are
committed to protecting it. We will treat any personal information
by which you can be identified, such as your name, postal address
or email address, in accordance with the provisions of the Data
Protection Act of 1998.
This Privacy Statement is part of our Data Compliance
We will not sell, trade or rent your information to other third
We will not collect any personal information without your
knowledge. Information will be collected for a known purpose that
you understand and will not be used in future for any other reason
other than the one it is being collected for in the first
We may share information about you for the purposes of
prevention or detection of fraud and crime.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as age, gender and religious
What we do with the information we gather
We require this information to understand your needs and provide
you with a better service, and in particular for the following
- internal record keeping
- we may use the information to improve our products and
- from time to time, we may also use your information to contact
- to ensure our partners are able to provide an effective service
we may share this information with them.
When we ask you for information we will clearly state the
reasons why, and specify what we intend to do with that
We are committed to ensuring that your information is secure. To
prevent unauthorised access or disclosure, we have put in place
suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect.
Controlling your personal information
You may choose to restrict the collection or use of your
personal information in the following ways:
- whenever you are asked to fill in a form, look for the box that
you can 'check' to indicate that you do not want the information to
You may request details of personal information which we hold
about you under the Data Protection Act 1998. This is known as a
Subject Access Request. Our response will provide you with details
of the information we hold in an intelligible form and:
- give you a description of it
- tell you why we are holding it
- tell you who it could be disclosed to.
If you would like to make a Subject Access Request, please write
The Data Controller,
Your Choice Barnet,
1255 High Road,
London N20 0EJ
A small fee will be payable for these requests.
If you agree, we will try to deal with your request informally,
for example by providing you with the specific information you need
over the telephone.
If you believe that any information we are holding on you is
incorrect or incomplete, please write to us as soon as possible at
the above address. We will promptly correct any information found
to be incorrect.
People who make a complaint to us
When we receive a complaint we make up a file containing the
details of the complaint. This normally contains the identity of
the complainant and any other individuals involved in the
We will only use the personal information we collect to process
the complaint and to check on the level of service we provide. We
do compile and publish statistics showing information such as the
number of complaints we receive, but not in a form which identifies
We will keep personal information contained in complaint files
in line with our Retention Policy (a part of our wider Data
Compliance Policy). It will be retained in a secure environment and
access to it will be restricted.
For more information about how we collect and use personal
information, please write to the Data Controller at the above