YCB staff who rejected Unison’s strike action on Tuesday 23 and Wednesday 24 February went the extra mile to continue to provide support to the majority of its customer base across YCB’s six schemes.
A significant number of customers of the two specialist services impacted by strike action, Flower Lane and Rosa Morison, were still able to be supported despite the action.
Julie Riley, Director of Care and Support, said: “I am delighted that we have seen more employees deliver services than at any time since industrial action began last year, which demonstrates that delivering the best possible service to our customers is always our priority.
“We have negotiated exhaustively with Unison over the past year, involving ACAS and have made a number of alternative proposals which were all rejected. We pay all of our employees London Living Wage or above and all YCB staff are paid at least 40% above the national minimum wage despite the allegations otherwise.
“We continue to explore realistic options to end this ‘no-win’ dispute. Every day of industrial action causes further financial losses to YCB and uncertainty and distress to our customers and their families who rely so heavily on our quality services.”